Of course, using a heat-based tool can lead to user error and injury. But for the people who own this 5.4 million hand-held clothing vendors recently recalledYour chances of getting burned were even higher. Here’s everything you need to know about the recall, including how to get a refund.
Which steamers are being recalled?
If you own a handheld steamer, be sure to check out the manufacturing details. This is because approximately 5.4 million units of the Joy / JM branded My Little Steamer and My Little Steamer Go Mini have been recalled because of their tendency to “expel, spray or leak hot water while in use, which is a serious risk of burns represents the consumer ”. the Consumer Product Safety Commission (CPSC) reports.
Both steamers are manufactured by HSN: formerly known as the “Home Shopping Network” and before that as the “Home Shopping Club”. The recalled vapers were not only sold on the HSN TV channel and on HSN.com, but also in stores across the country from January, as well as online at various retailers such as Amazon, Target, Bed Bath & Beyond, Walmart and Lowes from 2002 to December 2020.
The steamers cost between $ 10 and $ 30 individually and in combination sets between $ 20 and $ 50, and came in a variety of colors, including black, white, red, purple, and teal. They were made in China and imported by Ingenious Designs LLC of Ronkonkoma, NY – a wholly owned subsidiary of HSN since 1999.
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To date, HSN has received 227 reports of hot water spraying or leaking from steamers – 106 of these were reports of burn injuries, including eight second degree burns and six third degree burns.
How to get a refund for your broken steamer
Anyone who owns any of the recalled hand clothes vapers should stop using it immediately. Those who purchased their units between January 2018 and December 2020 are eligible for a full refund, while those who purchased their vapers between January 2015 and December 2017 are eligible for a partial refund. Steamboat owners purchased before January 2015 are entitled to a voucher.
Whichever category you fall into, you will need to contact HSN for specific instructions on how to receive your refund or voucher. You can do this by calling or visiting HSN at 855-654-0942 Monday through Friday, 9 a.m. to 9 p.m. ET www.SteamerRecallSettlement.com or the HSN websiteThen click on “Get Information”.
